Privacy Statement

Privacy policy 
In this privacy statement you can read how we as a real estate agent handle your data.

What information is recorded by us?

You sell or rent your item
When you engage us as a broker for the sale or rental of your property, our brokerage firm records the following information:

- your name, address and contact details such as your telephone number and e-mail address
- the reason for the sale or rental, for example a larger residence or change of job
- the date of registration of the object and the period that the object is or has been for sale or for rent
- the description and characteristics of the object such as the asking price or rental price, the year of construction, the surfaces and layout, cadastral data and the WOZ value
- visual material such as photos and videos of the object.
- the reason for any withdrawal of the mediation assignment
- when the object has been sold or rented: the transaction details such as the sale or rental price and the transaction date
- other information that you provide to us

You are looking for another object
When you engage us as a real estate agent when purchasing or renting an object or do a viewing with an object, our real estate agent can record the following data:

- your name, address and contact details such as your telephone number and e-mail address
- the search profile in which your wishes regarding an object are included
- information about your current object such as the purchase or rental price and the reason for buying or renting, for example larger housing or change of work
- your age and income category and family composition
- when you have bought or rented an object: the transaction data such as the purchase or rental price and the transaction date
- other information that you provide to us

You buy or rent an object from someone who uses our real estate agency.  
When you have purchased or rented an item and the seller or landlord has been assisted by our real estate agent, our real estate agent can record the following information:

- your name, address and contact details such as your telephone number and e-mail address
- information about the object that you have bought or rented such as the address, characteristics of the object, the purchase or rental price and the transaction date
- the reason for buying or renting
- your age and income category and family composition
- information about your old object such as the purchase or rental price
- other information that you provide to us

What does our estate agent use this information for?

You sell or rent your item or you are looking for another item
Our real estate agent uses your data to execute the brokerage assignment you have given us. Your data can also be used:

- to bring your property to the public's attention, for example on Funda, on the website of our real estate agency or in sales brochures
- to perform appraisals and other valuations (your property is only used as a reference property)
- for carrying out analyzes and reports so that our real estate agency can improve the service
- for sending information about products and services from our real estate agency; if you want to unsubscribe, please contact us.

You are looking for another object
When you use our real estate agent for the purchase or rental of an object or do a viewing with an object. Your data can also be used:

- to send information about other objects
- to perform analyzes and reports so that we can improve our services
- for drafting formal documents; Purchase deed, purchase agreement, (OTD) Service assignment or valuation report

You buy or rent an object from someone who uses the services of our real estate agency.
Our real estate agent uses your data to maintain contact with you, for example to send you the purchase agreement. Your data can also be used:

- for advice purposes, when you have requested it
- to perform analyzes and reports so that we can improve our services
- for drafting formal documents; Purchase deed, purchase agreement, (OTD) Service assignment or valuation report

Security and retention period
Our brokerage firm will ensure that your data is adequately protected so that your data is protected against unauthorized use, unauthorized access, alteration and unlawful destruction. Your data will be stored for as long as necessary for the purposes stated above or to the extent that this is necessary for compliance with legal obligations and for resolving any disputes.

Inspection, correction and removal
Requests for access, correction or deletion of data to be sent to our real estate agent, stating your name and address. Our broker's office will in principle respond to a request for inspection or correction within four weeks. In the event of a request for deletion, our brokerage firm will delete the personal data concerned as soon as possible, unless and to the extent that the law requires that the personal data in question be stored or there are (other) urgent reasons that prevent deletion.

Questions?
Your broker takes your privacy very seriously. If you have any questions, do not hesitate to contact our real estate agent.

Complaints?
If you have a complaint about the privacy policy, we appreciate it if you inform us. You always have the right to submit a complaint to the Dutch Data Protection Authority.